Privacy Policy

This Privacy Policy explains how Autokitchen.io (“Autokitchen,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit our website or use our software, applications, integrations, and related services (collectively, the “Services”).

1. Information We Collect

Depending on how you use the Services, we may collect:

• Account and contact information, such as your name, business name, email address, phone number, and account credentials.
• Customer content that you or your authorized users submit, upload, or make available through the Services, such as operational records, documents, files, messages, inventory information, and configuration data.
• Connected-service information from third-party services you choose to connect, such as email, calendars, cloud storage, databases, or business applications.
• Usage and device information, such as log data, IP address, browser type, device identifiers, pages viewed, and diagnostic events.
• Communications, including information you provide when contacting support or responding to us.

2. How We Use Information

We use information to provide, operate, maintain, secure, and improve the Services; configure and support integrations you authorize; process instructions and workflows; communicate with you; troubleshoot issues; prevent fraud and misuse; comply with law; and enforce our agreements.

3. Email, Storage, and Third-Party Integrations

If you connect a third-party service, we access only the information and permissions needed to provide the features you enable, subject to the permissions you grant and the provider’s terms. For example, an integration may access selected email messages, files, folders, or records to carry out an automation you configure. We do not claim ownership of your connected-service content. You are responsible for reviewing requested permissions and maintaining your third-party accounts.

We use information obtained through connected services only to provide, maintain, secure, and improve the user-facing functionality you request, and as otherwise permitted by the applicable provider terms and law. We do not sell connected-service content or use it for unrelated advertising. Where a provider imposes additional limits on data use, we follow those requirements.

4. Sharing and Disclosure

We may share information with service providers that help us host, secure, analyze, support, or operate the Services, and with integration providers at your direction. These providers are permitted to process information on our behalf under appropriate contractual protections. We may also disclose information when required by law, to protect rights and safety, in connection with a business transaction, or with your direction or consent. We do not sell personal information for money.

5. Data Retention and Deletion

We retain information for as long as reasonably necessary to provide the Services, meet contractual and legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data type and customer configuration. You may request deletion of information under our control by contacting us. Copies may remain in backups for a limited period or where retention is legally required. Disconnecting an integration stops future access through that connection but may not automatically delete information previously processed or stored.

6. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for protecting account credentials and controlling access by your users.

7. International Data Transfers

Your information may be processed in countries other than the country where you are located. Where required, we use appropriate safeguards for international transfers.

8. Your Choices and Privacy Rights

Depending on your location, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, or to object to or restrict certain processing. You may also disconnect integrations or adjust account permissions. To submit a request, contact privacy@autokitchen.io. We may need to verify your identity and may be unable to fulfill requests in certain circumstances permitted by law.

9. Cookies and Similar Technologies

Our website may use essential cookies and similar technologies to operate, remember preferences, protect accounts, and understand site performance. If we use optional analytics or advertising technologies, we will provide any notices and choices required by applicable law.

10. Children

The Services are intended for business use and are not directed to children. We do not knowingly collect personal information from children in violation of applicable law.

11. Changes to This Policy

We may update this Policy from time to time. We will post the revised version here and update the “Last updated” date. Where required by law, we will provide additional notice or obtain consent.

12. Contact Us

For privacy questions or requests, contact privacy@autokitchen.io.